Returns & Exchanges

At Altair The Label, we want you to love your pieces, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original mailer, ensuring all original tags and protective liners are intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location within 3 business days of approval.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.